Plugins & Integrations Marketplace
Connect the payment, shipping, marketing, and messaging tools you already depend on, without leaving your dashboard.
No e-commerce business runs on a single tool. The Plugins screen connects BillionBiz to the services you already use, so you don't need separate dashboards or manual data exports.
Screen: Extensions → Plugins.
Browsing the marketplace
Every available integration is laid out as a card, organized into categories: Communication, Payment, Shipping, Analytics, Marketing, Support, Accounting, Reviews, Tax, CRM, ERP, Inventory, and Social. Use the category tabs or the search bar to narrow the list.
Each card shows a status badge:
| Badge | Meaning |
|---|---|
| Active | Installed and currently running (a pulsing dot marks this) |
| Installed | Installed but currently paused |
| Available | Not yet installed |
| Coming soon | Not yet available to install |
Click a card to open its detail view — a fuller description, version number, and developer information.
Note
How many active plugins you can run at once depends on your subscription tier — an in-screen prompt guides you to upgrade if you reach your plan's limit.
Installing and configuring a plugin
Find the plugin
Search or filter by category to find the integration you want, then click its card.
Install
Click Connect (or Install, depending on the card). A configuration dialog opens asking for the credentials that plugin needs — API keys, account IDs, or similar. BillionBiz encrypts these credentials before storing them.
Save
Save the configuration. The plugin's status moves to Installed, ready to be activated.
Integrations that need dedicated setup — WhatsApp, Razorpay, Shiprocket, Delhivery, and Custom Email (SMTP) — open their own full-featured screens instead of the generic credential form, so each channel gets the depth it needs:
- WhatsApp Business — see Connecting WhatsApp Business.
- Razorpay — connects your store to UPI, net banking, cards, and wallets at checkout; see Finance: Payouts, Settlements & Invoicing for how payments flow after checkout.
- Shiprocket & Delhivery — connect your courier account and pull in warehouse locations automatically; see Shipping & Logistics.
- Custom Email (SMTP) — replace BillionBiz's shared email sending with your own account (Gmail, SendGrid, Amazon SES, Mailgun, or any standard SMTP provider) for stronger deliverability and a consistent from-address. A preset picker auto-fills server settings for the major providers, and a Send Test Email button confirms the connection before you rely on it.
Activating, deactivating, and uninstalling
On the classic (default) sidebar, once a plugin is installed a switch on its card turns it Active or Inactive without losing its saved configuration — useful for testing or temporarily pausing an integration.
No pause option on the new admin sidebar
The new admin sidebar's connected-plugin card has no Active/Inactive switch. Its kebab (⋮) menu offers Settings, View logs, Run test, and Disconnect only (plus Re-check webhook when a connection needs attention) — there's no way to temporarily pause a plugin there without disconnecting it. Use the classic sidebar if you need to pause rather than uninstall.
To remove a plugin entirely, uninstall it: this deletes its stored credentials and configuration, so reconnecting later means setting it up from scratch.
View logs and Run test are stubs on the new admin sidebar
On the new admin sidebar's connected-plugin kebab menu, View logs and Run test don't call the plugin at all — they show a canned success message ("… logs — last 200 events" / "… test passed · round-trip 240ms") regardless of the plugin's real state or health. Don't rely on either to confirm whether an integration is actually working; check the plugin's own dashboard or the card's health indicator instead.
Plugin version
Each plugin's detail view shows its installed version number.
Next steps
- Connecting WhatsApp Business — the deepest integration on the platform.
- Settings Hub & Preferences — where the rest of your store's configuration lives.