The Dashboard: Your Business at a Glance
The stat widgets, alerts, and recent-activity feed on your Dashboard — and how to read them to catch problems before they cost you sales.
The Dashboard is the first screen you see after logging in. It is built to answer one question: how is my store doing right now? Every tile, chart, and list on it links straight to the screen where you'd actually do something about it.
Screen: this is your landing page after sign-in — no navigation needed, or go to Dashboard in the left nav at any time.
What's on the Dashboard
- Plan-usage warnings and a critical-alerts banner can appear above everything else when something needs your attention.
- A Quick Actions row and, for vendors, a plan-usage widget sit just below those banners.
- A featured revenue card plus four stat cards — Total Orders, Total Products, Customers, Pending Orders, Low Stock — each with a 7-day trend sparkline.
- A Revenue Trend chart you can switch between 7-day, weekly, and monthly views.
- Recent Orders, Top Products, Today's Stats, and Ticket Summary widgets in one row.
- Low Stock and Key Metrics widgets below that.
- Data loads fresh every time you open or reload the page — there's no auto-refresh timer, so reload the page to see the very latest numbers.
Plan-usage warnings
If your store is approaching a plan limit, a banner appears above the stat cards, with an
Upgrade button that takes you to Settings → General (/config) — the store settings screen
where currency, timezone, and contact details also live, not the Billing & Plan screen itself:
- A warning banner once your monthly order volume reaches 80% of your plan's order limit.
- An informational banner once your email-sending usage reaches 80% of your plan's email limit.
Either banner disappears once you're back under 80%, or once you upgrade to a plan with a higher limit.
Critical Alerts banner
When your store has an active critical issue — a failed payment or a product that's gone out of stock — a red banner appears above the stat cards listing each alert with a count and a View Details button. Clicking View Details takes you straight to the screen where you can resolve that specific alert (for example, the affected order or product). If there's nothing critical to flag, this banner doesn't appear at all.
Quick Actions
Below the alert banners, a row of action chips gives you one-click access to common next steps:
| Action | Takes you to |
|---|---|
| Add Product | Inventory |
| Pending Orders (badged with the live count) | Orders, filtered to Pending |
| Process Refunds | Refunds |
The Pending Orders chip only shows a badge when you have pending orders to act on. This row is hidden for vendor users, who see their own scoped navigation instead.
Note
If you're logged in as a vendor, you won't see the Quick Actions row. Instead, a small plan-usage card shows your product count against the store's product quota (a progress bar, "used of limit," and how many of those products are yours), so you can see at a glance whether the store is close to its product ceiling.
The stat cards
At the top of the Dashboard, a featured Total Revenue card sits alongside four smaller stat cards. Each shows a trend arrow (up or down) against the prior comparable period, plus a small 7-day sparkline.
| Card | What it shows | Clicking it takes you to |
|---|---|---|
| Total Revenue | Revenue for the period, with this week's revenue as a subtitle | Orders |
| Total Orders | Order count for the period | Orders |
| Total Products | Products currently in your catalog | Inventory |
| Customers | Total customer count | Customers |
| Pending Orders | Orders still awaiting action | Orders, filtered to Pending |
| Low Stock | Products at or below their stock threshold | Inventory, filtered to Low Stock |
Note
If you're logged in as a vendor rather than a store admin, these cards are scoped to your own products and orders: My Products, My Orders Today, My Pending Orders, My Low Stock, and My GMV This Month.
Revenue Trend chart
Below the stat cards, the Revenue Trend chart plots revenue and order volume over time. A toggle above the chart switches the view between 7 days, Weekly, and Monthly — useful for spotting whether growth is accelerating or stalling.
The activity row
Four widgets sit side by side below the chart:
- Recent Orders — your most recent transactions, so you can see what just came in without leaving the Dashboard.
- Top Products — best-sellers ranked by revenue over the last 7 days.
- Today's Stats — a snapshot of today's orders, pending deliveries, weekly revenue, and the week-over-week comparison — so you can compare today against your own benchmark without switching screens.
- Ticket Summary — a quick read on open, in-progress, and overdue support tickets, so support health stays visible next to commercial performance.
Low Stock and Key Metrics
The last row of the Dashboard surfaces:
- Low Stock — the specific products that have crossed their configured low-stock threshold, with current quantity, so you can reorder before you run out.
- Key Metrics — a supplementary metrics widget rounding out the picture alongside the stat cards above.
If you're a store-level admin, a Top Vendors panel also appears in this section on a multi-vendor store.
Widget availability can vary by skin
BillionBiz is in the middle of rolling out a redesigned dashboard layout (referred to here as the "new" dashboard). This page describes the classic layout above. On stores running the new dashboard, the Ticket Summary, Low Stock, and Key Metrics widgets described above don't appear, and the Quick Actions row is replaced with a different one (see below) — but the underlying data is still available from the Reports and Analytics pages covered later in this section.
The new dashboard (in-progress rollout)
On stores running the new dashboard layout, the page you see is substantially different from the one described above rather than just missing a few widgets. What you'll find there instead:
- An onboarding checklist with a progress ring, shown until you've completed the starter tasks (or dismissed it).
- A seasonal banner suggesting a timely action (for example, prepping for an upcoming sale season).
- A Today's Pulse panel summarising the day's revenue against last week.
- A Store Health gauge with a breakdown into sub-scores.
- Needs You cards — a prioritised list of things that need a decision from you.
- An Opportunity Feed of suggested actions.
- A Top Sellers list.
- A predictive-insights card offering a forward-looking read on your numbers.
- A differently-composed Quick Actions row, which includes a New Order action that currently shows as coming soon.
If your store shows this layout, treat the classic-layout sections above as a reference for what the underlying data means, not for where it appears on screen.
Order Status Distribution
A donut chart breaks down your current orders by status — pending, processing, shipped, delivered — so a fulfilment bottleneck is visible at a glance rather than buried in a filtered list.
Why check it daily
A merchant who checks the Dashboard once a day can catch a stockout before it turns into missed sales, spot signs of a fulfilment backlog before it frustrates customers, and see at a glance whether today is tracking ahead of yesterday — all without opening a separate analytics tool or a spreadsheet.
Next steps
- Go deeper with the Analytics Suite for traffic, behavior, and customer-loyalty views the Dashboard doesn't show.
- Download the numbers as a report for accounting or a staff briefing.