Settings Hub & Preferences
The single entry point for store configuration, notification and shipping-provider preferences, and your personal display preferences.
Settings is where store configuration lives — most of the screens in this guide that aren't reachable from a left-navigation link are reachable from here instead.
Screen: click Settings at the bottom of the left navigation to land on the Settings hub.
Note
Several settings screens are reached only through this hub, not a direct left-nav shortcut. Get in the habit of starting from Settings and picking a card, rather than expecting every screen to have its own sidebar entry.
The Store group
Cards here cover how your storefront behaves day to day. This group only appears if your account includes an online store (hosting-only accounts without a storefront don't see it).
| Card | What it covers |
|---|---|
| General | Store name, contact details, currency, timezone, and weight unit |
| Notifications | Email, invoice, SMS, and WhatsApp templates your customers receive |
| Templates & Documents | Email/SMS templates, invoice template designer, invoice configuration |
| Checkout | Checkout fields, guest checkout, terms & conditions — coming soon |
| Domains | Your store URL, custom domain, SSL status, DNS guidance |
| Maintenance | Maintenance mode, holiday banner, scheduled downtime |
| Notification Preferences | Email/SMS delivery toggles per store event (see below) |
| Shipping Provider Preferences | Priority order for your shipping providers (see below) |
The Account & Access group
| Card | What it covers |
|---|---|
| Users & Roles | Invite teammates, assign roles — see User Management & Roles |
| Billing & Plan | Subscription, payment method, invoices, plan upgrades — see Plans & Billing |
| Audit Logs | Who changed what, when, and from where — see Audit Logs |
| Preferences | Theme, language, SSO, API access, and personal preferences (see below) |
Notification Preferences
This screen (Settings → Notification Preferences) is an event-by-channel matrix covering email and SMS only (WhatsApp messaging is configured separately — see WhatsApp Integration). For each store event, toggle email and SMS delivery on or off independently, and open a template to customize its subject and body for that channel.
Shipping Provider Preferences
This screen (Settings → Shipping Provider Preferences) lists the shipping providers your store has configured. Drag a provider to reorder the list — the provider at the top becomes your default for auto-fulfillment, and the ones below it are tried as fallbacks in order. Click Save once you're happy with the order; unsaved changes are discarded if you navigate away.
Preferences
The Preferences screen (Settings → Preferences) holds settings that apply across your whole admin experience:
What's on this screen
- Appearance — toggle light or dark mode; the choice is remembered across sessions.
- Notifications — enable or disable in-app notifications (the bell badge) for order alerts, messages, and system events.
- Dashboard language — choose English, French, Spanish, German, Italian, or Arabic; Arabic switches the whole layout to right-to-left automatically.
- Store defaults — default currency (INR, USD, EUR, GBP, AED, or SGD), weight unit (grams or kilograms), default shipping cost, and default shipping mode (Surface or Express). Click Save defaults to apply.
- Payment gateway — a summary card for your connected payment gateway; full setup lives under Plugins.
Advanced, plan-gated capabilities
Three capabilities are visible to every merchant on this screen but only unlock on plans that include them — each shows a lock icon and the plan tier required until you upgrade:
- Single Sign-On (SSO) — let your team log in with your company's existing identity provider.
- Developer / API Access — generate credentials to connect BillionBiz to your own tools.
- Custom Staff Roles — define permission sets beyond the five built-in roles.
If any of these aren't included in your plan, the description tells you which tier unlocks it — go to Plans & Billing to upgrade.
Note
AI-driven "smart defaults" for Preferences are shown as a coming-soon teaser on this screen — not a working feature yet.
Next steps
- User Management & Roles — invite your team and assign roles.
- Plugins & Integrations Marketplace — connect the tools your store depends on.