Maintenance Mode Page Editor
Design the page customers see while your store is offline for maintenance, and take your store offline and back online cleanly.
If you ever need to take your storefront offline — for a big catalogue update, a replatform, or scheduled downtime — BillionBiz shows visitors a designed maintenance page instead of a broken site, and brings them straight back once you switch the store back on.
There are two related screens: Settings → Maintenance is where you take the store offline and back online; Online Store → Pages → Maintenance is where you design what visitors see while it's offline. The design screen opens the same page-picker editor used across BillionBiz's Pages Program screens.
What you can do
- Design the maintenance page from 42 ready-made templates, from classic corporate looks to cinematic sci-fi and retro designs.
- Edit the heading and message text, and — on templates that support it — a countdown timer, a status board, or an email notify-me form.
- Take your store offline and back online with a single switch, with an optional scheduled start and end time.
- Let visitors leave their email to be notified when you're back, and export the list afterwards.
- Let your own team bypass maintenance mode with a private link, so you can keep testing while customers see the maintenance page.
Designing the maintenance page
Screen: Online Store → Pages → Maintenance.
Choose a template
The Templates tab shows a grid of live-rendered template cards spanning 42 designs — 18 classic looks (Enterprise Professional, Tech & Innovation, Luxury & Premium, Modern Minimal, Scheduled Maintenance, Emergency Outage, Coming Soon) plus 24 newer premium designs, including several cinematic or thematic ones (a retro synthwave city, a terminal/console readout, a newsroom bulletin, a mission-control console, a festive countdown). Most of the newer designs are Pro-plan templates.
Fine-tune with a theme
The Themes tab (shared across every Pages Program screen) applies a colour and typography pack on top of your chosen template. Maintenance pages don't have a Variants tab — there's only one content arrangement per template.
Edit your text
Switch to the Config tab's Page Text section to write your own heading and message — for example, "We'll be back soon" and a short explanation of what's happening. Many of the newer templates expose extra fields of their own alongside the shared heading/message — a countdown timer, an email notify-me form, or a status board, depending on the template.
Preview
The canvas shows a live, scaled preview at desktop, tablet, or mobile width — with no store navigation, header, or footer, since a maintenance page is a standalone screen.
Publish
Click Save Draft to keep your work without going live, or Publish to push it. Publishing your design does not by itself take your store offline — that's a separate switch, covered below.
Going offline and coming back
Screen: Settings → Maintenance.
The status switch at the top of this screen is what actually puts your storefront into maintenance mode. Turning it on immediately shows every visitor the maintenance page you designed; turning it off immediately restores normal storefront access — both take effect right away.
Once maintenance mode is on, you can also configure
- A scheduled start and end time, with an estimated-duration field, an optional countdown timer, and an optional progress bar on the visitor-facing page.
- A contact email and phone number, and whether to show your social links.
- An email capture form so visitors can leave their address and be notified when you're back — with a subscriber count and a CSV export once you're live again.
- An admin bypass link (a private token-based URL) so your own team can preview the real storefront while everyone else sees the maintenance page.
- An allow-list of IP addresses that skip the maintenance page entirely.
Tip
From the message field on this screen, click Open in Editor to jump straight to the maintenance page design screen described above.